PAYPAL
We accept payments via PayPal for those you may have a PayPal account.
BANK DEPOSIT
We accept payments via direct bank deposit into our St George account. Details wil be displayed at the time of checkout.
MONEY ORDER
We accept money orders. Please make payable to "MawPet Supplies" and post, along with your order confirmation, to the address appearing on the order confirmation.
BANK CHEQUE
We accept bank cheques. Please make payable to "MawPet Supplies" and post, along with your order confirmation, to the address appearing on the order confirmation.
When you are ready to checkout your order, simply select the Payment Method you prefer from the drop down box and follow the on-screen instructions.
We determine delivery charges based on the weight or cubic volume of your order, whichever is greater. All our charges are based on Australia Post's current rates. We have included with all our product descriptions a weight, which will be used to calculate your postage costs.
All shipping charges payable are displayed for you at time or checkout (unless you require one of the additional services outlined above), prior to you providing payment information.
Please feel free to contact us prior to ordering to confirm shipping charges.
Can I pick up my order?
Yes, you are more than welcome to pick up your order. Please contact us and we can arrange a mutually suitable time for pick up. We are located in the south-west outskirts of Sydney at Smeaton Grange, which is between Camden and Campbelltown.
What is the shipping lead time on orders?
At Pampered Paws our priority is to see you receive your order as soon as possible. We endeavour to ship all orders within 1-2 working days of receiving cleared payment. If there are any delays (excluding public holidays), which may extend the shipping lead time, we will endeavour to notify you.
When will I receive my order?
Once we have shipped your order, it normally takes between 5-7 working days for you to receive it. If you don't receive it in this time, contact your local Australia Post Office outlet to confirm they are not holding your parcelthere for you. If they don't have it then contact us.
How do I check the status of my order?
If you would like to find out the status of your order, please don't hesitate to contact us.
What's the difference between a skip tooth and full tooth blade?
A skip tooth blade is a blade which has alternating longer and shorter teeth. They cut faster through dense, matted hair but their clip is rough and not attractive. Use a skip tooth blade for the first pass “rough in” and then smooth your grooming with a full tooth blade. Skip tooth blades are best for clipping very heavily coated or matted dogs.
Full tooth blades are used for smoothing over a coat that has been cut with a skip tooth blade. They can also be used as the main cutting blade on coats that are not matted or dense.
How do I fit my comb attachments to my clipper blade?